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Dealing with Difficult People

Price: £19.95

Total Items: 7

Total Time: 24 hour(s)

This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates.


Consideration  2 hour(s)
Attitude  1 hour(s)
Trust  1 hour(s)
Power  1 hour(s)
Communication  2 hour(s)
Responsibility  1 hour(s)
Managing Against the Odds  16 hour(s)

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