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Privacy and Security Policy

Introduction
eLearning Centre is committed to upholding the highest security and privacy standards for our online learning service. Our privacy policy has been developed as a core component of our commitment to combine the finest quality products and services coupled with the highest level of integrity in dealing with our customers. This policy guides how we collect and use information about customers of our online learning service, and we commit that it will be continuously assessed against new technologies, business practices and standards being enacted by other internet-based companies.

Scope
This Policy guides how we collect and use information about subscribers to our online learning service. It does not extend to individuals that submit information to us outside of our online learning service. Please read this Policy in its entirety. By using this service, you consent to the data practices described in this Policy.

General Collection and Use of Information
In order to access our online learning service, we require that you provide us with your name, e-mail address, a username and a student-selected password. When purchasing products or services through our online store, we require that you provide us with your address and payment information to enable billing and shipping of the product or service you purchased. When seeking technical support, we request that you provide us with an email address so that we can contact you directly concerning your particular support needs. You may provide to us, at your option, other personal information from various locations within our service, but none of this information is required in order for you to access our online service or to purchase products or services through our online store.

We also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the site.

We will not disclose your personal information to any outside contractors, related companies and/or other companies other than to provide technical support.

We may also disclose your personal information in the good faith belief that disclosure is necessary to resolve disputes, investigate problems, conform to the law or comply with legal process, protect and defend the rights, property, and safety of our company, its affiliates or partners, our and their respective employees and customers, or members of the public; or in connection with any sale of our company or any substantial portion of its assets.

Except as described in this Policy, we will not share any of your personal information (whether required or voluntarily provided) with a third party without your permission.

Information we collect may be stored and/or processed in the United Kingdom or in any other country where we or our affiliates, subsidiaries, or agents maintain facilities. By using the site, you consent to the transfer of information outside of your country.

Employer-Sponsored Students and Administrators
As described above, we require basic contact information (name and email address) and ask you to specify a username and password when you access our online learning service through an employer-sponsored subscription. All information gathered through the online learning service may be revealed to your employer. This Policy does not extend to the use of your personal information by your employer.

Non Employer-Sponsored Students
As described above, we require basic contact information (name and email address) when you access our online learning service. Upon registration, you must also specify a username and password that will enable you to access the particular course(s).

Changing Your Personal Information
We strive to keep your personal information accurate and up-to-date. Should you find inaccuracies in your personal information, please update your information using the account maintenance function on our login page.

Cookies
We use Cookies to store your login name, scores, progress and preferences whilst using the courses, but upon exit of the courses these are emptied of information. Cookies are small data files that are transferred from a Web server to your browser. These files contain information that may later be read back by the Web server for record keeping purposes. If you desire, most Internet browsers allow you to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.

Security
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers located in controlled facilities to which access is limited. Additionally, when we transmit sensitive data, such as your credit card number, over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Notification of Changes
We may make changes to this Policy at any time. If we make any changes to our privacy policy, we will post the changes on our site. You should check this Policy so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. Your continued use of our service following any changes constitutes your agreement to this Policy, as changed.

Contact Information
To make inquires or complaints regarding this Policy or our practices, you may contact us as follows:

Avalon Web Enterprises Ltd (Registered Company No 7068756)
THE MERIDIAN, 4 COPTHALL HOUSE, STATION SQUARE, COVENTRY,
WEST MIDLANDS, ENGLAND, CV1 2FL

Tel: +44 871-218-0237
Fax: +44 871-218-0238

eLearning Centre is a trading name of Avalon Web Enterprises Ltd

www.elearning-centre.com

or online using our support desk at http://support.avalonwebenterprises.com

 
   
 
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