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Abuse Policy

Please note, eLearning Centre is not the owner or publisher of the content of our affiliate members web sites. Nor does eLearning Centre host affiliate members web sites on our servers. Our affiliate members are completely independent of eLearning Centre and eLearning Centre takes no responsibility for the content of their web site or email communications. eLearning Centre merely provides the end product which our affiliates are marketing for us.

The internet should be safe and free to be enjoyed to the benefit of humanity. eLearning Centre affiliate members are required to adhere to the eLearning Centre rules which outline what is acceptable member conduct. eLearning Centre takes internet abuse and abuse of its rules seriously.

Important!

eLearning Centre affiliate members cannot send email from our servers. If you have received an email relating to an eLearning Centre affiliate member site, it did not originate from our servers. We recommend using spam cop to report such spam as they will trace the spam back to the originating server and report the incident to the relevant administrator.

eLearning Centre does not tolerate "spamvertising" (people advertising their web site through spam) and will view such spamvertising as abuse of the eLearning Centre affiliate membership as outlined below.

What Constitutes Abuse at eLearning Centre

The following constitute abuse of the eLearning Centre affiliate membership and will be investigated seriously:

SPAM and unsolicited commercial email:

  • Sending of unsolicited commercial email which includes a link to the eLearning Centre web address.

  • Sending of unsolicited commercial email which includes the name of our company - eLearning Centre.

  • SPAMMING usenet newsgroups, bulletin boards, web site guest books, etc, with unsolicited commercial posts referring to our company web address or name.
  • Reporting Abuse

    SPAM Email

  • Report SPAM immediately! (within 48 hours). The older the SPAM the harder it is to try and trace the SPAMMER through server email logs.

  • Please visit our support site at http://support.avalonwebenterprises.com and raise a new ticket. Copy-and-paste both the headers and body of the offending email into the new ticket details.

  • You normally do not see the headers of an email message when you are viewing it in an email program such as Outlook Express. However, this is the most important part of the email to send us, as it helps us try and track who the SPAMMER was.


  • In outlook express, to view the entire email source (both the headers and body):

  • Highlight the message in the message list, press [ctrl][F3] and a new window will open that contains both the headers and body.

  • Press [ctrl][a] to select all the text in this window.

  • Press [ctrl][c] to copy the text.

  • Raise a new ticket at http://support.avalonwebenterprises.com and paste the contents into the ticket details, along with any other relevant information.
  • Other SPAM

    Please provide:

    Your full name and contact details.
    Details of the offence.

    Notes
    eLearning Centre makes every endeavor to investigate reported abuse as soon as possible after being reported. Usually this is within 36 hours of the report being made. Due to the limitation of resources, eLearning Centre may not respond directly to your complaint. All abuse reports that are raised, are stored for future reference. Where required, eLearning Centre may need to divulge correspondence to legitimate law enforcement bodies.

     
       
     
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